I used to be on AA flight 487 yesterday going from San Diego to Charlotte. I just would like to praise a flight attendant that went over and above the daily routines of her position. She was so well mannered & helpful and prepared to share her ordeals in addition to make me experience a lot more relaxed.
AA misplaced my baggage in Miami by not getting it with me on my flight to Talahassee, Fl and After i lodged a criticism they gave me a file locator to examine position. It took 3 days to receive my baggage and I had to vacation to Panama Town Aprt to have my baggage after Tallahassee Aprt received it and sent it to Atlanta then to Computer system by Delta.
I used to be on keep with reservations various times for extremely extended amounts of time. 1 AA reservations and one agent advised me it would Value me an additional $189.00 to fly out subsequent early morning then stated that flights ended up booked following working day.
I did not have any bags to examine! Why does AA Customer Service go on to lie about causes the flight was overbooked? The ticket agent advised me the flight was overbooked.
Until I'd the chance to get Tracy Paul over the cell phone I could recognize her and she or he was really very well
I'd haven't thought I might have stolen merchandise from our luggage. At this second I'm incredibly upset as to how your staff members at the airport in Cancun went by way of my luggage and stole two charge cards and applied them. I am needing to hold out to use our accounts for this reason For additional then a week. I also received a connect with yesterday from my metropolis library about a person who identified as them to inquire me if I'd misplaced merchandise.
I know that it could be a while prior to USAIR and American software will likely be synched. But, there isn't a reason behind your brokers to become so disconnected.
Hello，I desired to request questions on provide a cat from your U.S. to China, so I referred to as your Chinese service. The lady known as Annie picked my telephone. I asked my issue and she mentioned ” there is no way” I said an individual instructed me it is feasible. She said ” they are lying” she did not give me any rationalization. I decided to phone once more, Yet another lady answered my contact.
Ticket #2836 Dallas, Tx to Lawton, Ok March twentieth didn't connect from Raleigh, NC flight 168….was in excess of booked and flight did not enable it to be to Dallas for connecting flight. They mentioned they didn't Use a hotel for me in Dallas, I had been trapped at airport til early morning of 3/21/sixteen…this triggered me to pass up a day of work & it was essentially the most depressing night of my daily life…they gave me a food vocher for $12 for supper which I had to incorporate income as well, to eat!
I felt compelled to point out that I can not fly with you, while you continue on to treat people today with no regard. The newest, the service Puppy problem. Precisely what is Mistaken with the teaching? Whichever it is, I cannot fly with a firm that cannot adequately teach its personnel. Fantastic bye!
.Stephanie,a supervisor was pretty rude and one other agent told me ifI wished to go t oMonterey earlier I should take a taxi.the agent did not gave me the seats that Specific assistant had presented me due to my disability Ifound right after my third endeavor Darlene
The red tape to secure a response about a authentic tousled excursion from commence to finish is horrible. I are seeking to obtain a reaction from AA although the run about is what AA would like so you might stop trying..GUESS WHAT ? i dont throw in the towel conveniently. so AA i await your remedy.
She was excellent and I hope she's over the flight next spet After i am likely back to St Thomas Many thanks Mike
My son’s grandfather previous away, in Alabama, we needed to hurry to acquire a ticket so my son could maybe help it become just before he past and Luckily he did. My son is terrified of traveling and Regardless that he is 20, he would not do properly, when by yourself, so Fortunately he had a connecting flight from Charlotte to Cellular together with his Aunt. How at any time the flight back was a nightmare!!! My son grieving a reduction I can not explain, was imagined to arrive home in Fort Lauderdale, FL at four:twenty five pm on 7/seventeen/sixteen and he lastly arrived at ten:23 pm. My query is how Is that this even feasible, you could have pushed the special info journey in Nearly precisely the same amount of time it took for him for getting back again. I organized the flight again since it is about an several hours drive from my home and I am critically sick and did not want to push at nighttime or disrupt my procedure routine, but nevertheless in one little day you managed to do all that as a company.